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PeopleCert · IT Service Management

ITSM Foundation V5 Practice Exams

Find out if you're really exam-ready.

240 practice questions in six mock exams for the version 5 IT service management Foundation exam. Each test matches the real 40-question format, and difficulty rises from a diagnostic start to beyond exam level.

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Exam overview

About the ITSM Foundation V5 exam

IT Service Management Foundation (Version 5)

Exam format, length, pass mark and fees are set by PeopleCert and can change. Always confirm the current details in the official exam guide before booking.

Official sources, checked September 30, 2026

Exam provider
PeopleCert
Format
40 multiple-choice questions, closed book
Duration
60 minutes
Pass mark
65%

What you'll practice

Every area of the syllabus, tested

Questions across the ITSM Foundation V5 exam areas, so you find out where you are strong and where you are not.
  1. 01

    Product and service management concepts

  2. 02

    Value co-creation and the value system

  3. 03

    Guiding principles and the four dimensions

  4. 04

    Lifecycle, practices and continual improvement

Six tests that grow with you

Your ITSM Foundation V5 ramp, test by test

Start with a diagnostic, reach real exam level at Test 4, then go beyond it. Take the tests in order and let each result guide your revision.
  1. Test 1

    Diagnostic

    Find Your Starting Point

    An honest baseline across the syllabus. See which areas you already know and which need work before you invest study time.

  2. Test 2

    Foundation

    Build the Foundation

    Core concepts and terminology, tested directly. Close the basic gaps so harder questions have something to build on.

  3. Test 3

    Development

    Strengthen Your Knowledge

    Applied, scenario-based questions that move from recalling facts to using them in context.

  4. Test 4

    Exam Level

    Reach Real Exam Level

    Questions written to match the style and difficulty of the real exam. The clearest signal of whether you are ready.

    Real exam level
  5. Test 5

    Advanced

    Challenge Your Weak Areas

    Harder questions on nuanced, easily confused topics. Expose what is still fragile while there is time to fix it.

  6. Test 6

    CertRamp Challenge

    Go Beyond the Exam

    Deliberately harder than the real exam. If you are comfortable here, exam day should feel manageable.

    Beyond exam level

Get the practice exams

Start your ITSM Foundation V5 ramp

Available now

ITSM Foundation V5 practice exams on Udemy

The complete CertRamp six-test ramp for ITSM Foundation V5, available as a Udemy course in 3 languages.

The complete ramp

ITSM Foundation V5 Exam Simulator

Coming soon

What's included

  • Six practice exams with progressively increasing difficulty
  • A diagnostic first test to find your starting point
  • An exam-level test to check real readiness
  • A CertRamp Challenge test set above exam level

The CertRamp Exam Simulator is in preparation. Until then, the same six-test ramp is available on Udemy.

Question & exam methodology

How the practice exams are built

  • Graded by difficulty

    Questions are grouped into six tests of rising difficulty, not shuffled from one big pool. Each test has a clear job in your preparation.

  • Calibrated to exam level

    Test 4 is written to reflect the style and difficulty of the real ITSM Foundation V5 exam — your clearest readiness check.

  • Explanations

    Yes. Every question comes with an explanation for each answer option — why the correct answer is right and why each of the other options is wrong.

  • Independently written

    Practice questions written by CertRamp. Not official exam questions, and not affiliated with PeopleCert.

FAQ

ITSM Foundation V5 practice exam questions

Are these the official ITSM Foundation V5 exam questions?

No. These are independent practice questions written by CertRamp to reflect the topics and style of the ITSM Foundation V5 exam. CertRamp is not affiliated with or endorsed by the certification body, and our tests are not official exams.

Which test should I start with?

Start with Test 1, the diagnostic. It shows your baseline across the syllabus. Then work through the tests in order — each one is harder than the last.

How do I know if I'm ready for the ITSM Foundation V5 exam?

Test 4 is set at real exam level, so a consistent result there is your clearest readiness signal. Tests 5 and 6 push past that level; if you can handle those, you have margin to spare. No practice test can guarantee a pass, but it can show you exactly where you stand.

IT Service Management

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Are you ready for ITSM Foundation V5?

Six tests, rising difficulty, one clear answer. Start with Test 1 and find out where you stand.

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